Technical Support
Please read carefully which option pertains to your specific chair.

A) If you have a Panasonic Massage Chair that was not purchased directly through this web site (panasonicmassagechairs.com)

B) If you have a Panasonic Massage Chair purchased directly through this web site (panasonicmassagechairs.com) with a Standard Panasonic Warranty,

C) If you have an EP30005, EP30006 or EP30007 purchased directly through panasonicmassagechairs.com with the extended 5 year warranty during the first year of ownership

If either A, B or C above pertains to your chair, please call 800-211-7262. Or go to; http://www2.panasonic.com/consumer-electronics/support/Contact-Us.4 to find a local service center.

If you have an EP30005, EP30006 or EP30007 purchased directly through panasonicmassagechairs.com with the extended 5 year warranty for years two (2) through five (5) call 303-309-1181