FAQ About The Panasonic EP30005 Massage Chair

Q. Does the chair have a warranty?

A. Yes.

• 5 Year parts and Labor warranty! This is only included with the EP30005. All other versions of the chair, like the EP30006, come with a 1 year warranty.

Call 877-PANAFIX to find the nearest Panasonic massage lounger service provider. You can call 24 hours a day, seven days a week. Be prepared to give your model number, serial number and address.

Q. Why does the warranty have a time limit?

A .The warranty expires after 1,000 hours of use. this is not intended for a consumer use, but for some people who use their chair in a commercial setting. For the average home user, 1000 hours translates to over 10 years of daily massage!

Q. How do I save a massage function?

A. Put the chair in the upright position. When the abcd lights turn on hit the button twice.

Q. How do I use a saved massage?

A. Press the ABCD button the massage has been stored under. Then press the button for the type of massage.

Q. What else should I know about my chair?

• The memory function exclusively stores alterations to the location of the massage and extra ultra kneads.
• The left side of the chair controls air massages. The right side of the chair controls the massage head functions.
• There are five speed levels
• To prevent from rubbing bone the massage heads become more central around the shoulder blades.
• The chair was designed to hold under 265 pounds of weight.
• The chair must be at least 16 inches from the wall to fully recline.
• To extend the footrest, push the lever on the right side of the chair.

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